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The Impact of Digital Transformation readiness towards the new normalcy in the education system

Authors: Prof. Assem Tharwat, Amer Hani Al-Qassem, Ms. Sunita Marwaha

Journal:  Emirati Journal Of Business, Economics And Social Studies

Volume: Vol 3 Issue 1

Keywords: COVID-19 pandemic, Digital transformation, Education sector, Taguig City University


Due to digital technology advancements and the upheaval of the COVID-19 pandemic, universities have evolved their interest in integrating new communication technologies into the classroom, strengthening the institution’s digital transformation. As a result, having mechanisms to depict these technologies in higher education has become indispensable. This investigation aimed to see if the university was inclined to digitally transform its procedures using technical skills, equipment capabilities, and a freeware learning platform. There were 121 professors and 3,069 scholars from various colleges who took part in the examination. An analysis model was designed and utilized at Taguig City University (TCU) as a case study to support the research. In Academic Year 2020-2021, the researchers collected data by disseminating an online questionnaire to professors and scholars. According to the statistical analysis of the collected data, professors and scholars agreed that they are moderately competent at using technical resources with higher operating systems. Participants are comfortable with and prefer to communicate with their professors and scholars using a freeware learning platform. With these findings, the university should experience even more dramatic changes, driven by the necessity to digitalize education and training procedures with professors who lack inherent technological talents for online instruction. In a world of digital transformation, disruptive technologies, and accelerated change, the university system must work hard to confound this circumstance to remain competitive and deliver high-quality teaching and learning approach. The debate and conclusion incorporate significant understandings that academic scholars can use to digitalize education at the earliest.


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